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This Privacy Policy explains how HighSpin Casino, operated by Velocity Reels N.V., collects, uses and protects your personal data. By registering an account or using the site you agree to the practices described here.
Data We Collect
- Account details — name, date of birth, email address and password you provide at registration.
- Verification documents — photo ID, proof of address and proof of payment ownership, requested under KYC rules before your first withdrawal.
- Payment data — the method you fund with and transaction records; card and crypto details are handled by our payment processors, not stored in full by us.
- Technical data — IP address, device and browser information, and usage logs collected automatically.
How We Use Your Data
We use your data to open and secure your account, process deposits and withdrawals, meet legal and anti-money-laundering obligations, prevent fraud and multiple accounts, and — where you have opted in — send you promotional offers. We never sell your personal data.
Sharing and Storage
Your data may be shared with payment processors, identity-verification providers and the Curaçao Gaming Authority where required by our licence (OGL/2025/2306/1174). We retain records for as long as the law requires and protect them with encryption and access controls.
Your Rights
You may request access to the data we hold, ask us to correct or delete it, withdraw marketing consent, or set account limits at any time. To exercise any of these rights, contact support through the on-site LiveChat or email [email protected].
Cookies
HighSpin Casino uses cookies to keep you logged in, remember preferences and measure site performance. You can manage cookies in your browser settings; disabling them may limit some features.